10-Point Assessment
Cancellations
Cancellation & No-Show Policy
Your studio treatments are reserved especially for you. We value your business and ask that you respect the studio’s scheduling policies. Should you need to cancel or reschedule, please notify us at least 24 hours in advance.
Any cancellations or rescheduling with less than 24 hours of notice will be charged a $29 rescheduling/canceling fee with less than 24 hrs notice or $49 for a no show. Thanks for understanding. We recognize the time of our clients and staff is valuable and have implemented this policy for this reason. When you miss an appointment with us, we not only lose your business but also the potential business of other clients who could have scheduled an appointment for the same time.
When you schedule your appointment with us, you are agreeing to these policies. All services require a credit card to guarantee a reservation including services intended to be paid with a gift card. Please have your credit card ready when booking. You will receive an email when your appointment is booked. Please make sure to check your email. There is an automated email appointment reminder that will go out the day before your appointment. Email reminders are automated, therefore attempting to reply is not an acceptable form of canceling. Should you need to cancel or reschedule before the cancellation period- please call, or cancel directly online. Those are the only acceptable forms of communication for canceling/rescheduling.
